Service Management Group, LLC (SMG), an enterprise that began as a family business in 1924, continues today with renewed growth and customer commitment. We will always fulfill our obligation of providing our customers with optimal work environments that are healthy, productive, and contribute to the overall success of their business.
Since our founding, we've invested countless hours into research, training, and program development in our efforts to meet and exceed our customers' needs. SMG is an excellent value-added partnership for our clients, as we instill innovative leadership in the quality services and customer experience we provide. You can continue to count on us to be a reliable partner in your efforts to control facility maintenance costs and offer an optimal work environment.
The SMG team is dedicated to superior services and customer satisfaction:
- SMG Senior Partners
- Operations Team
- Sales & Marketing
|Harry K. Cohn — President,
Harry Cohn graduated from Northern Illinois University in 1970 with a degree in Business Management and Marketing. Harry began his career in facility services over 40 years ago when he was recruited by Sanitas to be the assistant to the comptroller. After rising through the ranks over the years, moving from Operations Manager to Financial Administrator, Harry joined forces with Robert Weintraub in 1975 to organize Service Management Group.
Harry makes an effort to continuously stay connected to the community by sitting as a current board member for the JCCS. Harry also stays informed and involved in the facilities industry by being a current member of multiple facility service associations, such as the BSCAI, BOMA and ISSA. Harry carries the prestigious BSCAI certification of CBSE (Certified Building Service Executive)
Harry prides himself on SMG ownership commitment to quality service and responsiveness to the customer. "Excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations." Owner operated and managed, SMG is a company where commitment to the customer and responsive customer service are paramount.
|Robert Weintraub — CEO, Owner
Robert Weintraub grew up in the facility services industry being born into a family business that originated in 1924. Robert spent many years hands on, traveling and learning the industry. Robert ran start ups and managed multiple large scale facilities in Hartford, Boston, Minneapolis, Los Angeles and Miami.
In 1975 Robert joined forces with Harry Cohn and Louise Linsky bringing the family business solidly into the third generation. Robert's passionate commitment to quality service and customer satisfaction has helped to transform SMG into one of the largest owner operated facility service companies in the Tri-State area. Robert serves on the Board of Directors of the Cardinal Shehan Center in Bridgeport, CT. He stays very involved with industry associations such as BOMA, BSCAI and ISSA always looking for the latest trends and technologies that may help improve the overall quality and performance of SMG.
|Frank Perez — Sr. Vice President of Operations
Frank Perez was named Vice President of Operations in February 2001. He has been with the organization since 1982 and is responsible for Service Management Group's overall Sales and Operations in Connecticut, New York and New Jersey as well as our Specialty Services Division.
Prior to joining SMG, Frank worked for Dunn and Bradstreet in Wilton, CT providing daily support and upgrades in computer software for corporate facility throughout the United States. Mr. Perez has earned the coveted certification for Registered Building Service Manager (R.B.S.M.). In 1995, Frank trained and earned the Certified Carpet Care Technician Designation.
|Victor Carrasquillo — Senior Vice President of Operations
Victor joined SMG in 1985 and has more than 25 year's successful experience in management. In February 2001, SMG promoted Victor to Vice President of Operations overseeing the total operation from Connecticut through Boston. He provides leadership and motivation to the sales, finance, administration, and operations team. He supports the President and CEO in all aspects of the company's growth specifically through strategic and operational planning.
Victor passed a rigorous program certifying him for the coveted Registered Building Service Manager. He manages the Certified Carpet Care and Fire & Smoke division. Victor was instrumental in the implementation and integration of SMG's online Facility Maintenance Software, (FMS). This software has attributed to our recent success in the company's growth. His attention to detail and overall management skills have provided unparalleled customer retention and satisfaction.
|Jack Stevens — SaniGLAZE® Director of Operations
Jack Stevens comes to SMG with over 15 years experience in team leadership and management. His ability to communicate with people, recognize needs and raise the level of service combined with an unwavering commitment to sound values and principles are attributes contributing to his success.
Jack joined the SMG family in 2011 and currently manages the sales and operations of the SaniGLAZE division, one of SMG's specialty services. Under Jack's leadership the SaniGLAZE division has been awarded multiple times for outstanding performances on a national level.
|Paul Kleiber — Managing Director
Paul’s career in the industry began shortly after serving in the United States Marine Corps from 1964 to 1967. Paul began his career in sales for a major janitorial services company and worked his way to a Senior Executive position learning virtually every facet of the business along the way.
Over his 35+ year career, Paul has worked with several regionally dominant companies in senior management positions responsible for providing janitorial, security and engineering services for over 40 million square feet of office, educational and R&D space. Paul joined Services Management Group in 2007 as Managing Director responsible for expanding the company's business both locally and regionally.