Customer Comments and Testimonials - Cleaning, Janitorial, Building Maintenance
SMG Customers are Our Best Advocates

SMG has been providing outstanding value and peerless service since 1924. Not many companies have such a history, or a track record as successful! Since 1924 we have been constantly elevating the level of service and support we offer. Today we have distilled our decades of experience into comprehensive, cost-effective and efficient processes that provide clients with consistently high-quality results day after day.

SMG strives to meet and exceed the expectations of our customers:

  • Comments from Satisfied Customers
  • A partner you can Trust

SMG client - Connecticut Science Center
“I just want to let you know how appreciative we are of SMG’s custodial services here at the Connecticut Science Center. The service is excellent and the personnel you selected to work with us are great. No request is out of the question and usually can be accommodated within the current budget and in a reasonable timeframe.

SMG has a very responsive team and is an easy company to work with. I’ve enjoyed our partnership since SMG joined us back in June 2009 when we opened to the public. Our patrons, staff and visitors frequently comment on the very noticeable cleanliness of the facility. SMG’s customer support at all levels is first rate.

Being a fairly new facility we have high expectations for our cleaning service partner to keep the facility looking new. Whenever challenging situations occurred SMG’s response was always a calm willingness to analyze and meet each challenge. Thanks again for all of your help making the Connecticut Science Center a premier center for learning science while having fun in a clean and healthy facility.”

Ed Lane
Director of Facilities
Connecticut Science Center
250 Columbus Blvd.
Hartford, CT

Unilever"SMG offers competitive pricing with top shelf service. I would just like to say how great it is to do business with a building services vendor who is reliable and dedicated to my company. They are extremely conscientious, hard working, and helpful. The service they provide is far above my expectations and I would highly recommend them to anyone who wants not just a clean facility but an impeccable one. They are professional and courteous and a pleasure to work with. All of my requests for extra services or technical advice are met with no hassle. They are a fine partner."

Tom S.
Facility Manager 
Unilever Home & Personal Care
Trumbull, CT

"SMG delivers as promised and their service is top-notch. The transition from our previous contractor was seamless, and their employees are well supported and managed. They took the worry out of making an important vendor change."

Mike J.
Director of Purchasing
Fortune 100 Energy Corporation

"I have been a customer for more than twenty years and look forward to being a customer for many more to come. The responsiveness and genuine interest of the management staff at SMG in their customer's well-being is apparent and genuine. They definitely perform as advertised!"

Peter B.
VP-Facilities
Financial Institution

SMG is a trusted and reliable provider to the full range of business sectors and industries.

 

Corporate headquarters
Multi-tenant office complexes
Manufacturing / Industrial
Banks / Financial Services
High-tech / Biomedical facilities

Healthcare facilities
Retail and Commercial
Museums & cultural venues
Entertainment venues
Educational institutions

  • SMG has been providing outstanding value and peerless service since 1924. Not many companies have such a history, or a track record as successful.

  • After nearly 90 years in the commercial janitorial, custodial, and building maintenance field we are not just experts in our own industry, we are deeply committed to our customer's business success as well.
  • With business liability insurance and thoroughly vetted SMG employees, you can rest assured that you are always protected.
  • The SMG Mission & Vision is to provide the highest levels of customer satisfaction, service, and value.